Shipping and Delivery Information
How long will it take to prepare my order?
Orders are usually prepared before 5pm and collected from Kangaroo delivery company the same day. Orders are dispatched on Friday afternoons and weekends on Sundays. During exceptionally busy times, please allow an extra day. If you require a faster delivery than this, please call 0597977777 before checking out so we can arrange a faster service.
How much does delivery cost and how long will it take?
Region | the price | Duration |
---|---|---|
Ramallah (city) | 15₪ | 24 hours |
West Bank | 18₪ | 2-3 days |
Holy Jerusalem | 28₪ | 2-4 days |
Israeli Areas | 55₪ | 3-5 days |
What if I need to cancel or change my order?
Due to our fast response time, please check your order confirmation as soon as you receive it and email us immediately or call us on: 0597977777 if you need to amend or cancel your order. We cannot guarantee that we will be able to cancel or amend your order, but we will do everything we can.
Please always check your order confirmation carefully in any case, to ensure you have ordered exactly what you intended.
How are my order and products packaged?
We take great care to ensure that your items are fully protected during delivery. Our team members are truly at the heart of our operation; We know the value of every package that leaves our warehouse.